Tag Archives: Technology

Personal Notes

Does Anyone Still Use Personal Notes?

Does anyone still use personal notes? Absolutely! Who doesn’t love receiving a personal note once in a while? Doesn’t matter if it’s a thank you note, a quick “hi” from a friend or a reminder about your dental appointment. But it can also be a great way to stand apart from the crowd in business. If you want to grow your business or establish and grow relationships, who should you write personal notes to?

Who should you write personal notes to?

Clients.

Both current and past clients love to receive personal notes. You can check-in with an update, thank them for their business or let previous clients know you’re still active and happy to help them if they’re in the market for your services.

Services providers.

Thank them for the services they provide or let them know if you have a concern. Whether you’re a new customer or a long term one, they’ll be happy to hear from you.

Business you do business with or for.

Develop the relationships you have with business owners you refer people to or who you work with. It’s easy to build relationships with people you sincerely like and whose business you believe in. Sending them a personal note will leave a long-lasting positive impression.

Friends and family.

They have ideas about your life and they can also be a source of referrals or leads. Staying in touch with a quick note will not only maintain your bond, but may generate business for you down the road.

Writing personal notes doesn’t have to be time consuming but when should it actually be done? Here’s a couple of ideas for the ideal time to send personal notes.

When is a good time to send a personal note

To say thank you

If someone does something to help you or to make your life simpler or better, then send a personal thank you note.

If you receive a referral.

If you receive a referral, let the person who referred them to you know. They’ll appreciate knowing someone they referred actually made contact with you.

To follow up.

We all know you should send a thank you note to the interviewer after a job interview, but follow up notes can also be used after phone calls or meetings to clarify a point, confirm a detail or simply say thank you for your time.

When a deal or project is complete.

Once the deal is done, you can set the stage for repeat business by thanking the client or customer for their business and their trust in you.

To re-establish a previous connection.

Whether it’s a friend you lost touch with, or times are tough and you’re trying to gain new business, a personal note can help to re-establish relationships with people from the past.

Regardless of if they’re sent for personal or business reasons, a hand-written note will be remembered and appreciated long after an email or text has been deleted.


Call RE/MAX of Nanaimo today at (250) 751-1223 and speak with one of our expert agents. They’re here, ready to help you find your next new home or to sell your current one.

10 Qualities Of A Great Real Estate Agent, RE/MAX of Nanaimo, Leading Real Estate Brokerage

10 Qualities Of A Great Real Estate Agent

Sometimes it seems like there are a lot of REALTORS® to choose from. But how do you know which ones are the great ones? Here are 10 qualities of a great real estate agent when looking to buy or sell real estate in Nanaimo.

Qualities of a great real estate agent

  1. They are excellent communicators. They let you know what’s happening throughout the process, and give you feedback on showings and open houses, subject removals, the market and much more. They fully explain their marketing plans and walk you through the listing agreement, negotiations and offers, and all the documentation and information you are exposed to.
  2. They listen. They ask questions about the home you are selling, and they listen to your answers carefully.
  3. They understand the seller’s motivation for selling and adapt to it. For buyers, they understand your needs, your budget and your concerns and will keep them front of mind when searching for the perfect home. They want to act in your best interest.
  4. They adapt to the clients needs. How much communication does the client want? What method of communication works best for them – email, text, phone calls? The qualities of a great real estate means your REALTOR® understands this and tailors it to suit each individual client.
  5. They keep the client motivated. A client needs to feel supported and happy with their REALTOR® in order to continue the business relationship, so it’s important they maintain a positive attitude even during difficult periods.
  6. They know the clients timeframe. If a buyer needs a home by a certain date or a seller needs to be gone by a certain date, the qualities of a great real estate will ensue they make every effort to meet this. Time is of the essence at all times.
  7. They aren’t afraid to try new things – learn a new skill, try a new social media platform or device. To keep up with current trends and technology, education is key and they are constantly learning.
  8. They are experienced and can provide you with references for all the professional you may need, without a second thought.
  9. They are up to date on current real estate matters and receive continued education and training in that regard.
  10. They have no complaints, violations or disciplinary actions with the licensing board. You can check on the Real Estate Council of BC website at recbc.ca to find out about any actions against specific individuals.

Bonus quality: they are a RE/MAX real estate agent!

At RE/MAX of Nanaimo, agents are continually undergoing training and education through our RE/MAX University, ensuring they stay on top of current topics, issues and technology and are constantly leading the Nanaimo market share meaning they sell more homes than any other real estate group in Nanaimo!


If we can help you find your next home, or sell your current one, call RE/MAX of Nanaimo at (250) 751-1223 and speak with one of our well qualified agents today.

Technology Advancements In Real Estate

There was a time when real estate agents were the gatekeepers of all property information. Buyers would have to come to their agents with a list of their wants and preferences, and the agents would line up suitable options for them to look at. Let’s take a look at how technology advancements in real estate effect how home buyers look for homes.

Home buyers

These days, most prospective homebuyers do much of their own research online. Not only are they coming to REALTORS® with specific homes in mind but they have often done the research about which areas have the best schools, amenities and lowest crime rates as well. On one hand this sounds like it makes the REALTORS® job easier, but in some ways it does the exact opposite.

The real estate market is highly competitive and for agents to succeed they have to be constantly coming up with new and improved ways to get the attention of prospective homebuyers, by using the internet and social media in particular. The latter is a powerful way to keep existing clients informed and to catch the attention of new ones on a global scale.

Mobile technology for REALTORS®

Mobile technology itself has had a positive impact on the daily life of the average real estate agent. For example, these days with the use of laptops, tablets and even wireless printers, REALTORS® can do much of their work in the field. They are no longer chained to their desk or paper files, which means more time to spend with clients and more time researching and visiting homes for sale in person.

Handheld devices, often cell phones, can be used to take both verbal and text notes while also storing and filing photos of properties and anything else that the buyers would like to see.

There are also software programs developed specifically with REALTORS® in mind. Some will help manage appointments, while other systems provide comprehensive mobile marketing platforms that can be used by the entire team.

Technology advancements in real estate

As you can see, while current technology is adding to the competitive nature of the business, it is also simplifying it. There is more to consider and manage, but it has never been easier to keep in touch and up to date with prospective homebuyers.

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